SHIPPING & Returns
Domestic shipping
We offer domestic shipping through the postal service with tracked 24 delivery, ensuring fast and secure arrival of your order.
Fast and reliable delivery across the entire country.
Online tracking available, so you can follow your package from dispatch to delivery.
Shipping handled with care to ensure your product arrives in perfect condition.
Ideal for orders that require speed and peace of mind.
Everything is prepared on the spot so you can be sure to receive the freshest delicacies. Please note that all of our products are handmade so the size and weight of each one may be different. The image provided is a representation of the product you will receive.
Returns & Exchanges
Although this is very rare, I need to warn my customers that sometimes damage can occur during shipping. They are biscuits and can break easily if handled incorrectly. I ensure that all my orders are packaged securely. I am NOT responsible for any damage that occurs during transport by Royal Mail. I DO NOT accept refunds, returns or cancellations if applicable to your order. Therefore, order at your own risk.
Damaged or faulty goods
Although this is very rare, I need to warn my customers that sometimes damage can occur during shipping. They are biscuits and can break easily if handled incorrectly. I ensure that all my orders are packaged securely. I am NOT responsible for any damage that occurs during transport by Royal Mail. I DO NOT accept refunds, returns or cancellations if applicable to your order. Therefore, order at your own risk.
Contact us
If you have any issues or questions regarding your order, please get in touch with us! We are here to assist you with:
Order tracking
Delivery problems
Lost or damaged items
Tracking inquiries
We are a small business, so our response might not be immediate, but we guarantee that we will get back to you as soon as possible to resolve your issue and ensure your satisfaction.